Last modified: January 4, 2021
WHAT INFORMATION DO WE COLLECT AND WHY DO WE COLLECT IT?
When you visit our site, we track information including the domain name and the name of the web page from which you entered our site, and how much time you spend on each of our pages. We also collect information such as how many times you click on each web page and the methods by which our site was found. We may also collect IP addresses and website usage information from you when you visit our site via the use of “cookies.” (An IP address is a number that is assigned to your device by your Internet Service Provider when you are accessing the Internet.)
When you sign up with our solution, we collect personal information that will a seamless transaction with you and International HR Institute. If you do not consent to International HR Institute collecting and storing this personal information, we may not be able to provide you with the solution needed since your information is extremely vital for our partnership. This information includes your name, company details, and contact details including your email address.
We also collect other information that will allow us to provide our solution in a reliable manner. This information includes the IP addresses of the devices you use to visit our platform and the dates and times of your visits. We also use third-party services such as Google Analytics in order to track your activity on our website. The information we collect through this third-party service includes your IP address, your device type, and Operating System, your Internet browser, your location, the pages on our website you have visited, and the actions you’ve performed on these pages (including recordings of your interactions, such as movements, mouse clicks). We use such information to better understand your needs and improve our website accordingly, and also to send you marketing messages that are relevant and match your interests and/or requirements.
We do not collect or distribute private data such as credit card numbers at all. This information is collected and stored on the servers of the payment processor (Paypal) in order to enable payments to us. We do not collect any passwords at all.
If you fill in a contact form or request to download a resource, you may be asked to provide personal data such as, but not limited to, your full name, your email address, and your consent to receive marketing communications and materials. We collect and process this kind of personal data for the purpose of providing the desired service or resource, study your interests for marketing purposes, or improving our website and platform.
If you leave comments or replies to comments on our blog, you are may be required to provide your name, your email address, and, optionally, your website URL, you may also be required to authenticate using your Google account. We may require this personal data in order to ensure that you are a real person and to avoid spam. We do not use your personal data for marketing or any other purposes.
HOW IS YOUR INFORMATION SHARED?
We collect and share as little personal data as possible to function. Whenever you terminate your engagement with International HR Institute, we will initiate a process that will remove your data from all these processors, if possible. In some cases, it is physically impossible to distinctly identify specific users, when data is used collectively for research and statistical purposes, or it may be needed for accounting purposes.
In order to understand the use of our solution, we need to allow site analytics tools to access some information regarding your site usage. This tool is Google Analytics. The information we collect through this third-party service includes your IP address, your device type, and Operating System, your Internet browser, your location, the pages on our website you have visited, the actions you’ve performed on these pages (including recordings of your interactions, such as movements, mouse clicks), and actions you’ve performed in our online app (such as the number of links you have visited, upload and download history).
CRM and email providers
Our business email addresses are managed by Hostinger, so every email that you send to any employee will be accessed through Hostinger’s online electronic mail platform. We send out automated transactional emails (emails regarding your engagement with International HR Institute, important reminders, and payments) through Mailchimp, which has access to the email addresses of end-users. For CRM and for promotional emails we use Mailchimp, Hubspot, and LeadsGorilla. In order to perform their functions, Hubspot has access to various metrics and information regarding our users, including actions performed on our site. LeadsGorilla collects publicly available contact and social information related to you, such as your email address, company, job title, social network handles, and physical location. For more information, please visit this page. If you would like to opt-out of having this information collected by or submitted to Hubspot and/or Mailchimp, please contact us.
Customer Support and Account Management
In order to deliver the best possible customer experience, we have integrated tools such as Hubspot and Jotform who may have access to your personal data. We use these tools in our daily business operations to keep track of tickets opened by our customers for technical and billing support purposes, and also to keep track of certain usage and billing information so that we can provide all our users with a high level of service and uninterrupted usage of our platform.
Marketing & Advertising
Payment processors and reports
We share your payment info with payment service providers (Paypal) to process payments, to prevent, detect and investigate frauds and for dispute resolutions (chargebacks, claims, refunds).
Server storage and management
We use Hostinger, Google Drive, and Jotform for cloud services, database backup, and storage. All the data that International HR Institute collects directly through its solution and all the content uploaded or created by users are hosted on either of these platforms.
While we do not anticipate it, every business nowadays should plan for the possibility that it might sell certain or all of its assets to another company or individual, or that it might buy certain assets of another company or individual. If all or part of the company is sold, merged, or otherwise transferred to another entity, the personal information you have provided to us may be transferred as part of that transaction. However, we will take steps to ensure that your personal information is used in a manner consistent with the provisions of our Policy.
Other than those who act on our behalf and except as explained in this Policy, the information you provide at this site will not be transferred to unrelated third parties unless we have your permission to do so. However, please note that personal information provided to this site is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. We allow you to control the disclosure of your non-public personal information to third parties for the marketing of third-party products and services (i.e., your consent is required for disclosure). We must disclose information, when requested, to comply with court orders or subpoenas.
HOW DO WE PROTECT THE PERSONAL INFORMATION WE COLLECT?
Your privacy and the security of your personal information are important to us. We maintain and protect the security of our servers and your personal information. No data transmission over the Internet can be guaranteed to be 100% secure, however. Accordingly, despite the safeguards in place to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your personal information, we will undertake all commercially reasonable efforts to ensure its security on our systems. To secure the information we collect online, prevent unauthorized access, maintain data accuracy, and ensure the only appropriate use of information, we have established appropriate physical, electronic, and management safeguards. We require user names and passwords to access sensitive data. Unless you authorize unencrypted transmission, we will use industry-standard encryption methods to protect your data transmission.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
We will retain your personal data as long as necessary to provide you with the requested services. Once you have terminated your partnership, we remove your personal data within 30 days from the termination date.
HOW DO YOU OPT-OUT OF PERSONAL INFORMATION SHARING WITH OUR BUSINESS PARTNERS?
Other than agents who act on our behalf, the information you provide through our site will not be transferred to unrelated third parties unless we have your permission to do so. You can opt-out of receiving marketing emails at any time by contacting us at info[@]ihri.ph (with subject “OPT-OUT”). We will, however, continue to send you emails with information such as, but not limited to: updates about major changes that may severely affect the way you use our solutions, changes in the terms of our partnership, invoices, payment failures, and successes, or scheduled server updates when our website and or platform, if any, may not function.
HOW DO YOU CORRECT AND UPDATE YOUR PERSONAL INFORMATION?
You can change or correct your account information at any time by contacting us at info[@]ihri.ph (with subject “UPDATE INFORMATION”).
HOW DO YOU OPT-OUT OF EMAIL COMMUNICATIONS?
You can opt-out of receiving marketing emails at any time by contacting us at contact[@]ihri.ph (with subject “OPT OUT”). We will, however, continue to send you emails with information such as, but not limited to: updates about major changes that may severely affect the way you use our solutions, changes in the terms of our partnership, invoices, payment failures, and successes, or scheduled server updates when our website and or platform, if any, may not function.
The site is not directed to children under thirteen (13) years of age, and children under such age must not use the site or Solutions offered on it to submit any individually identifiable information about themselves.
We may on occasion update our Policy. Your acceptance of any minor changes to this Policy is indicated by your continued use of our Solutions. If we make any material changes to our Policy, we will post a notice about the change at a prominent location on our site. We encourage you to periodically review our site and this Policy for any changes.
WHAT IF YOU HAVE QUESTIONS?
To ask questions or make comments on this Policy and our policy practices or to make a complaint about our compliance with applicable privacy laws, you may reach us through our Contact page.
You can also contact our Data Privacy, Protection, and Security Office via email at privacy[@]ihri.ph.
We will acknowledge and investigate any complaint about the way we manage Personal Data (including a complaint that we have breached your rights under applicable privacy laws).